Case Study Details
Hearth & Grain
Moved Hearth & Grain from word-of-mouth discovery to digital demand through storytelling, search, and reservations.
Challenge
Hearth & Grain had loyal regulars but almost no digital infrastructure. Its website was outdated, reviews were sparse, and potential diners could not easily understand the atmosphere, menu, or story behind the group.
Our Approach
We rebuilt the restaurant’s digital presence around warmth and provenance. New photography, chef-led stories, behind-the-scenes content, a review-generation system, and a fully optimised Google Business profile made the group easier to discover and easier to choose.
Result
Foot traffic increased by 40% in three months. Reviews grew from 87 to more than 430 with a 4.8 average rating, while social reservation CTAs began driving 30% of weekly covers.
